Customer engagement is the means by which a business builds loyal relationships with customers through frequent and positive communications. Engaged customers are key because they are happy customers. And if you hadn’t already guessed, happy customers stay with your business for longer.
When a client leaves your business, there will be one of two approaches that they may take. Either you’ll find yourself dealing with an extremely frustrated client, who kicks up as much fuss as possible as they go; or they will leave silently, but make sure never to return again.
Intranets are powerful tools, enabling businesses to centralize large or virtual teams and departments. And because of this, they make a great solution to effectively and efficiently share knowledge with colleagues.
Why Is Collaboration So Important?
Effective collaboration ensures a smooth-running organisation. It produces better results for your business, through increased productivity and boosted morale.
Intranets are popular tools for enterprises - they provide an efficient way of centralising business files and communication. Traditionally, enterprises have hosted their intranets exclusively on-premise; however, now that the cloud computing industry showing no signs of slowing down,...
If you are considering that a client portal could be the right solution for your company, and your boss is looking at the requirements that they need; then look no further. Here are five things that a client portal can provide, that your boss is going to be looking for in a potential solution.
According to the 2017 State Of The Cloud Survey from RightScale, businesses are making the leap to the cloud. 41% of IT professionals say their business stores their workloads in public cloud and 38% in private cloud. And among enterprises, 32% of workloads are being run in the public cloud and...