Recent trends in healthcare management show a significant shift towards digital solutions, aiming to improve patient engagement, streamline administrative tasks, and ensure the security of patient data.
Not surprisingly, 82% of patients say quality customer service is the most important factor they consider when choosing care and 39% say a good digital experience has a major influence in staying with that provider.
Imagine having an online platform that allows patients to access their health information, communicate with their healthcare providers, and manage their care. These are called patient portals and are designed to solve several challenges in healthcare provision. Most of them are equipped with various capabilities such as HIPAA compliance, white-label, robust security, and data management: ultimately leading to enhanced patient experience.
Before diving deep into the top patient portal solutions, let's first grasp what patient portal software truly is and identify the essential features it should offer. Feel free to explore any section of interest via the table of contents provided below.
Table of Content
Patient portal software, also known as patient portal programs, is a sophisticated, secure online platform designed to forge a seamless connection between patients and their healthcare providers. It offers a comprehensive suite of tools that empower patients to take charge of their health by providing immediate access to personal health information and services.
Through this portal, patients can effortlessly view their medical records in one secure place, schedule appointments, engage in secure messaging, request prescription refills, and settle bills online.
Patient portal solutions are at the forefront of enhancing patient engagement, elevating healthcare outcomes, and optimizing administrative efficiency. It stands as a testament to the modern approach to healthcare, where convenience and accessibility enable patients to interact and communicate with their healthcare providers in a dynamic, effective manner.
Designed with healthcare providers in mind, a patient portal offers a suite of tools to revolutionize the way you interact with patients. Here's a breakdown of its core features:
These features collectively contribute to a more engaged and informed patient population, streamlined administrative processes, and improved communication between patients and healthcare providers. By offering these functionalities, patient portals play a critical role in advancing the quality and efficiency of healthcare delivery.
Let’s dive into the 8 best patient portals software companies in the market and what you should look out for when choosing one.
Clinked is a client portal solution designed to enhance communication, collaboration, and information sharing between healthcare providers and their clients (62% patients surveyed said good communication and continuous engagement mattered the most!).
Equipped with unique features for healthcare professionals who prioritize data security and patient engagement, Clinked offers a secure platform to manage patient information, facilitate secure messaging, and streamline document sharing. With an emphasis on customization and white-label options, Clinked allows healthcare practices to tailor the portal to their brand, fostering a seamless and professional patient experience.
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Pricing: Pricing starts at $77 per month for the Team package, with custom enterprise solutions available.
Tip: See how you can create a custom patient portal with Clinked!
NextGen Office is tailored for small to medium-sized healthcare practices, offering a powerful EHR solution along with a patient portal that enhances patient-provider communication. It supports a wide range of medical specialties with features such as customizable templates, billing, and practice management.
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Pricing: Custom pricing based on practice needs. Contact NextGen for a quote.
Mend is a digital health platform focusing on patient engagement with robust telehealth services, appointment scheduling, and automated reminders. It’s designed to simplify the process of managing patient appointments and virtual visits, making healthcare more accessible.
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Pricing: Starts at $49.99. Contact Mend for details and quotes.
Pabau is a comprehensive practice management software that serves healthcare providers with tools for appointment scheduling, medical billing, CRM, and a patient portal. It's particularly favored by clinics for its ability to streamline patient management and enhance engagement.
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Pricing: Request quote from Pabau.
LeadSquared blends CRM and patient portal functionalities to manage patient interactions efficiently. It’s aimed at healthcare institutions looking to improve their patient acquisition and engagement processes through automation and analytics.
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Pricing: Basic plans start at $25 per user/month, with more advanced features available at higher tiers.
SimplePractice offers a streamlined experience for health and wellness professionals, emphasizing ease of use with features such as online booking, telehealth capabilities, billing, and a secure messaging system. It's designed to cater to the needs of individual practitioners and small to mid-sized clinics, providing a comprehensive suite of tools to manage their practice efficiently.
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Pricing: Plans start at $69 per month for the Essential package, with the Professional package at $99 per month. A free trial is available.
Specifically designed for mental health professionals, MyClients Plus provides an EHR solution with features tailored to the needs of therapists and counselors, including billing, appointment scheduling, and a patient portal. It emphasizes ease of use and comprehensive support.
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Pricing: Plans start at $29 per month, with various options available based on features and usage.
Intergy by Greenway Health is a comprehensive cloud-based EHR and practice management solution that caters to the needs of ambulatory practices of all sizes. It's designed to manage chronic conditions, capture payer incentives, and offer value-based healthcare. The platform aims to improve office efficiency, provide accurate documentation, and simplify scheduling without slowing down staff. With built-in regulatory readiness, including 2015 ONC Health IT certification and EPCS functionality, Intergy helps practices meet value-based care program requirements.
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Pricing: Available upon request.
Choosing the right patient portal for your healthcare practice transcends a simple comparison of features; it's about finding a tool that embodies your vision for patient care, bolsters your operational efficiency, and has the capacity to grow alongside your practice.
In your quest for the ideal patient portal, it's crucial to weigh not only the immediate advantages but also the potential long-term impacts on your practice's efficiency and patient satisfaction. The optimal patient portal software should cater to your current needs while being agile enough to adapt to the evolving healthcare landscape, ensuring that your practice consistently leads in patient care and management.
In this context, Clinked’s client portal platform emerges as a standout solution, exemplifying the blend of innovation, security, and user-centric design that healthcare professionals demand. Beyond its comprehensive suite of features tailored for healthcare – from HIPAA compliance to white-label customization – Clinked is dedicated to enhancing patient-provider communication and facilitating a seamless, engaging patient experience.
We invite you to discover how Clinked can transform your patient engagement and streamline your practice’s operations. Book a demo today and take the first step towards redefining patient care within your practice. Let Clinked be the catalyst for your journey towards operational excellence and heightened patient satisfaction.