Clients are the most important part of service organisations. Whether you’re in financial services or legal, without clients your business would struggle to succeed - which is why building and maintaining good relationships with clients is absolutely key to running a successful company.

Improving client relations should be a top priority for all business owners. Research shows that almost 80% of sales come from existing customers.

So your company has embraced Cloud collaboration (and is aware of the vast benefits collaboration can offer, such as the efficiency with which projects can be managed, the increase in productivity and communication, and the quality), however your employees are slow to participate and use the...

Cloud collaboration is important in any business; it can have an impact on quality, productivity, customer satisfaction, accountability and ultimately the bottom line of your business. The Cloud allows collaboration from anytime and anywhere; editing and synchronizing documents, as well as...