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How does Trillium Mutual Insurance Company use Clinked to improve client communication?
Anna Sayers
By Anna Sayers
on June 20, 2019

“The Clinked product has really helped us tie all of our loose ends together,  it's allowed us to have one information hub and one spot for everyone to go to whether that be an external partner or an internal partner. It's very easy to use, we've had nothing but great support from the Clinked...

How To Create Your Own Client Portal (The Easy Way)
Anna Sayers
By Anna Sayers
on June 11, 2019

Whether you’re an investment advisor, accountant, lawyer or management consultant - a client portal can be a great addition to your business and is flexible enough to adapt to your particular company's needs. Helping to boost client satisfaction, increase employee productivity and saving...

How using a collaboration tool will help you grow your business
Anna Sayers
By Anna Sayers
on August 15, 2018

There’s no doubt that running a business can be an extremely stressful process; with endless amounts of tasks to complete, it’s practically impossible to do it alone. A crucial part of being a business owner is to make sure that your company is consistently growing, and although it can be...

What is a support delivery platform?
Maia Creed
By Maia Creed
on May 17, 2018
What is a support delivery platform?
Customer engagement trends for 2018
Maia Creed
By Maia Creed
on April 18, 2018

Customer engagement is the means by which a business builds loyal relationships with customers through frequent and positive communications. Engaged customers are key because they are happy customers. And if you hadn’t already guessed, happy customers stay with your business for longer.

Five reasons why your clients leave
Maia Creed
By Maia Creed
on April 18, 2018

When a client leaves your business, there will be one of two approaches that they may take. Either you’ll find yourself dealing with an extremely frustrated client, who kicks up as much fuss as possible as they go; or they will leave silently, but make sure never to return again.

How to share knowledge with colleagues (using an intranet)
Maia Creed
By Maia Creed
on April 18, 2018

Intranets are powerful tools, enabling businesses to centralize large or virtual teams and departments. And because of this, they make a great solution to effectively and efficiently share knowledge with colleagues.

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