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6 tips for portal on-boarding success
Maia Creed
By Maia Creed
on June 14, 2018

Introducing new software into your business can be time-consuming when you haven’t put an effective change management plan in place. Your business may be excited to start using your portal, but you’re going to need to ensure that your customers are just as enthusiastic if you want to get...

What is a support delivery platform?
Maia Creed
By Maia Creed
on May 17, 2018
What is a support delivery platform?
Five Industries That Can (And Already Do) Benefit From Cloud Software
Maia Creed
By Maia Creed
on August 22, 2017

According to the 2017 State Of The Cloud Survey from RightScale, businesses are making the leap to the cloud. 41% of IT professionals say their business stores their workloads in public cloud and 38% in private cloud. And among enterprises, 32% of workloads are being run in the public cloud and...

6 Features That Make The Perfect Client Portal Solution
Maia Creed
By Maia Creed
on June 16, 2017

A client portal is a secure way for your clients to communicate with you online. More specifically, it is used for safely sharing documents, services and information between you and your customer(s) across the Internet. A properly implemented client portal not only improves the communication...

4 Signs That Customer Portal Software Is The Right Solution
Maia Creed
By Maia Creed
on April 19, 2017

As a business owner, you constantly need to find new and innovative solutions to the problems that you’re facing. One of the solutions we have discussed extensively in this blog is a client portal. But how do you know that it is the right solution for you? Here are some of the key signs to look...

5 Features Of Client Portal Software That Can Improve Virtual Teamwork
Maia Creed
By Maia Creed
on April 19, 2017

Working within a team can help individual employees to complete tasks faster and more efficiently. Traditionally, teamwork has taken place in face-to-face scenarios. For instance, when completing a project or holding a meeting within an office environment. Nowadays, it’s just as common to find...

The Power Of The Client Portal
Maia Creed
By Maia Creed
on April 19, 2017

With evidence that moving to the cloud can save your company money, improve business process efficiency and increase flexibility; it’s no wonder that by 2019, more than four-fifths (86%) of workloads will be processed by cloud data centres (Cisco).

Infographic: How To Be A Productive Project Manager (Using A Customer Portal)
Maia Creed
By Maia Creed
on April 19, 2017

Using a customer portal can make you a more productive project manager when used efficiently. Here’s an infographic highlighting some of the reasons why this is the case.

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