Customer engagement is the means by which a business builds loyal relationships with customers through frequent and positive communications. Engaged customers are key because they are happy customers. And if you hadn’t already guessed, happy customers stay with your business for longer.

Over the last month, the Clinked team has released some new updates to the web and mobile versions of our software to further improve our customers’ experience of Clinked. It’s these frequent updates that we make, that ensure our customers always get the best results when using Clinked.

When a client leaves your business, there will be one of two approaches that they may take. Either you’ll find yourself dealing with an extremely frustrated client, who kicks up as much fuss as possible as they go; or they will leave silently, but make sure never to return again.

Put in a (slightly) technical term, collaboration is the term used to define the way in which two or more individuals work together on a project or task. Effective collaboration is key to ensure a smooth-running organization.

As we move towards a completely paper-free office, storing your documents online is now the easiest and most efficient way to manage large amounts of information within an organization – which is all thanks to cloud-based solutions.

When you’re in charge of managing a project (or multiple), it can be challenging to coordinate the large amounts of information, team members and clients, in the most efficient way possible.

Effective collaboration can position your business for success. It enables workers to feel more valued within a team, leading to increased engagement, improved productivity and better results.

If you’ve ever had to send a file to someone; whether that’s a team member, business partner or client; you’ll likely have discovered that there are some risks and restrictions when it comes to using the likes of email.